Reference

pompa88 Legal rules for account access

pompa88 Legal sets out the account, payment-record and data rules you need before entering the lobby.

Account conditionsPayment recordsData choicesLocal-law access
pompa88 pompa88 Legal rules for account access
POLICY CONTACT PATH

Reach the right Legal contact

A clear contact path matters when a Legal question affects your account or payment record. From the account help area, choose the policy topic that matches your request and include your account identifier, the relevant date and any DANA, OVO or QRIS reference. We use those details to locate the correct record without asking you to repeat the full history.

Team online

Account access

Ask about phone verification, account status or local-law conditions through account help. Include the email or phone detail attached to your account so we can match the request accurately.

Payment record

For a DANA, OVO, GoPay or QRIS record question, send the payment reference and date through the cashier-linked help route. Do not send a wallet PIN or full security code.

Policy change

Use the same contact path to ask about a Legal wording change, data request or account closure. We will explain which step applies and what verification is needed before acting.

DATA PRACTICE

How six safeguards shape our Legal

We keep our Legal process practical: collect what an account or payment check requires, restrict account access by verification, and retain records for a defined operational reason.

Data handling

We use account details to create access, confirm phone ownership and resolve account questions. Payment references from DANA, OVO, GoPay, QRIS or bank transfer are used to match status and reconciliation records.

Cookies

Cookies can help preserve your session and remember selected settings on the device path you use. You can manage browser cookie controls, although removing them may affect login continuity or policy-page access.

Account security

Phone verification helps connect account access to the details you submitted. Keep your login details private, sign out on shared devices and contact account help if an unfamiliar session appears.

Record retention

We retain account and payment records only for operational, dispute or legal needs described in our Legal notice. Retention can apply to QRIS references, transfer details and contact history.

Change requests

You can ask us to correct an inaccurate account detail or clarify how a record is used. Include the specific field, your account identifier and a reachable contact so verification can begin.

Account closure

To request closure, contact the policy route from your account area and complete the requested identity check. Outstanding payment-status questions may need resolution before the record is closed.

Seven Legal answers before account access

These Legal answers address the questions we expect you to ask before opening an account with pompa88. They cover local-law access, identity details, payment records, cookies, retention and the correct route for policy requests.

It covers account access conditions, phone verification, data handling, cookies, payment records, retention, policy changes and account closure requests. The full terms apply together with local law.

Yes. Access depends on local law. You must confirm that account access is permitted where you are located before opening an account or entering any lobby area.

Phone verification helps connect you with the account details you submitted and reduces mistaken access. We may request it before account access or when a policy request requires identity confirmation.

We use DANA and QRIS references to match payment status, resolve discrepancies and answer account questions. Share only the reference and date through account help, never a wallet PIN.

You can request correction of an inaccurate account detail through the policy contact route. State the field that needs changing, provide your account identifier and complete any requested verification.

Cookies may preserve your session and selected settings on your browser or mobile device. If you remove them, login continuity or access to account-linked policy pages may be affected.

Use the account help route and select the closure request. We verify the account holder first, then check unresolved payment references or open status questions before processing the request.